About this role
Databricks has a vacancy for the role of Sr Designated Support Engineer in New York; Plano, Texas; San Francisco, California; Seattle, Washington. The listing was posted on Jan 30, 2025. PakkiNaukri collects this listing from the employer's own posting and re-checks it — the employer's full description and the application itself are on the original listing, linked from this page.
From the employer's listing (short excerpt)
P-1011
As a Designated Support Engineer (DSE) at Databricks, you will serve as the principal technical support advisor and voice of the customer for our most strategic enterprise accounts leveraging technical experience and business skills.
In this role, you will lead high-touch, support-driven customer engagements, and provide proactive advisory. You will leverage support trends, ticket history, and operational telemetry to ensure the operational health, scale, and resiliency of customer data platforms. This self-motivated professional will demonstrate high commitment to both customers and internal teams, with excellent communication, project management, and problem-solving skills.
While this is a support-anchored role, you will play a critical role in driving proactive operational best practices, mitigating risk, and bridging customer challenges directly with Databricks Product, Engineering, and Field teams.