About this role
LeoVegas Group has a vacancy for the role of VOC Data & Insights Specialist in Sliema, Malta. This is a full-time position. The listing was posted on Aug 6, 2026. PakkiNaukri collects this listing from the employer's own posting and re-checks it — the employer's full description and the application itself are on the original listing, linked from this page.
From the employer's listing (short excerpt)
ABOUT THE ROLE
We are looking for the VOC Data & Insights Specialist who thrives on turning raw data into actionable stories. In this role, you will be the bridge between our customer data systems and business decisions. You will be responsible for pulling data directly from APIs, querying a Data Warehouse as an advanced end-user, and building dynamic reports in Excel and Tableau.
A significant portion of this role focuses on Support Operations and Text Analytics. You will leverage Zendesk Explore to monitor support performance and use text analytics to extract meaningful customer sentiment and trends from unstructured data.
If you love data wrangling, have a knack for finding patterns in text, and enjoy building practical reports using both warehouse data and platform APIs, we want to hear from you.
YOU WILL BE RESPONSIBLE FOR:
- Data Extraction & Querying: Query data directly from our Data Warehouse to pull relevant operational datasets. Connect to and extract data from various platform APIs when direct warehouse integration isn't available.