About this role
TicketSwap has a vacancy for the role of Part-time Customer Support (Dutch speaking) in Amsterdam, Noord-Holland, Netherlands. This is a contract position. The listing was posted on Sep 17, 2026. PakkiNaukri collects this listing from the employer's own posting and re-checks it — the employer's full description and the application itself are on the original listing, linked from this page.
From the employer's listing (short excerpt)
At TicketSwap, we’re on a mission to enable fans to go to more events they love and support organisers in building lasting success. With over 18 million users across 42 countries, we help people buy and sell tickets with confidence.
Our Customer Support department is here to assist fans with any questions they may have about our platform. From fans who have questions about how to use our site to those who need help selling a ticket, we are ready to help everyone in need. Helping our customers solve these problems is something we value a lot and it’s crucial to build trust and loyalty.
Our Customer Support is the front line. Dealing with fan's questions via phone, chat and email quickly and effectively is one of our key strengths. Therefore, we are looking for a part-time Dutch-speaking Customer Support Hero who will be responsible for providing the best customer service to our Dutch speaking fans!
Are you someone who enjoys helping people, staying calm under pressure, and being the human voice behind a global platform? Keep reading 👇
What You’ll Do
As a Customer Support agent, you’ll be on the front line of the TicketSwap experience.