About this role
Zong has a vacancy for the role of Corporate Services Executive in Lahore. This is a contract position. PakkiNaukri collects this listing from the employer's own posting and re-checks it — the employer's full description and the application itself are on the original listing, linked from this page.
From the employer's listing (short excerpt)
Job Purpose:
To service & manage Sales & after-sales needs
of Small Enterprises & SoHo (Small Office Home Office) segment of
Corporate Customers.
Job Responsibilities:
Build relationships and proactively cross-sell and
up-sell a full range of Voice, Mobile Data, and ESS solutions to the
client base.
Responsible for Gross adds in the existing base
(upselling, cross-selling, referrals, and new VAS solution sales).
Retention & churn management (CLM, periodic calls).
Responsible for Collection management (on-call),
Minimum 20 daily calls (cold calls, servicing, cross-selling).
Achievement of regional sales & service targets. \
Ensure smooth customer handling and experience
management.