About this role
Incident.io has a vacancy for the role of VP of Customer Success in San Francisco. This is a full-time position. The listing was posted on Jul 2, 2026. PakkiNaukri collects this listing from the employer's own posting and re-checks it — the employer's full description and the application itself are on the original listing, linked from this page.
From the employer's listing (short excerpt)
A LITTLE ABOUT US
incident.io http://incident.io is the AI software reliability platform trusted by engineering teams at Notion, Linear, Ramp and 2,000+ companies who can't afford downtime.
The stakes are real, the talent is insane, and somehow it's a genuinely lovely place to work. We all pull our weight, go the extra mile, and put in the bit of magic most companies don't have time for, all while having fun and never taking ourselves too seriously.
We've raised $100+ million from Index Ventures, Insight Partners, and Point Nine, and we're growing fast. There's never been a better time to join.
THE TEAM
We're hiring a VP of Customer Success to lead and scale our global post-sales function as we grow from $XXM ARR to $XXXM and beyond. This is a defining hire for the company: customer success at incident.io http://incident.io isn't a coordination function, it's a core revenue driver, and we need a leader who treats it that way.