About this role
Databricks has a vacancy for the role of Staff Software Engineer – Customer Experience Intelligence in Mountain View, California; San Francisco, California. The listing was posted on Feb 25, 2026. PakkiNaukri collects this listing from the employer's own posting and re-checks it — the employer's full description and the application itself are on the original listing, linked from this page.
From the employer's listing (short excerpt)
P-1652
At Databricks, we are passionate about enabling data teams to solve the world's toughest problems — from making the next mode of transportation a reality to accelerating the development of medical breakthroughs. We do this by building and running the world's best data and AI infrastructure platform so our customers can use deep data insights to improve their business. Founded by engineers — and customer obsessed — we leap at every opportunity to tackle technical challenges, from designing next-gen UI/UX for interfacing with data to scaling our services and infrastructure across millions of virtual machines. And we're only getting started.
The CXI team builds intelligent systems that orchestrate AI agents, humans, and enterprise tools to automate complex, high-volume workflows in business-critical domains. Starting with Databricks Support, the team develops agents that triage, diagnose, and resolve technical issues across distributed computing environments. The modular agent platform combines reliable infrastructure, robust observability, and continuous learning to evolve from human-guided workflows toward fully automated execution.