About this role
Channable has a vacancy for the role of Technical Writer, Customer Education in Utrecht, Utrecht, Netherlands. This is a contract position. The listing was posted on Nov 3, 2026. PakkiNaukri collects this listing from the employer's own posting and re-checks it — the employer's full description and the application itself are on the original listing, linked from this page.
From the employer's listing (short excerpt)
Why is this position open
Channable’s product offering is broad, complex, and always improving. Across our five modules, new features and improvements are made every day. Over the last two years, the Customer Education team has focused on supporting the Product and Engineering teams by creating comprehensive product documentation and Academy courses for each major release, ensuring our customers understand our products, onboard themselves, and get to value faster.
Now we’re looking for a Technical Writer to help us further develop and improve our educational materials, representing and reflecting the voice of the customer.
Channable sits between eCommerce tools like Shopify and channels like Google Shopping. When Shopify changes its API or Google updates its product feed rules, our integrations change, and our docs need to follow. As a Technical Writer, you'll learn to track those changes and turn them into accurate help content our customers rely on.
We also get a lot of feedback, tips and ideas from our customers and our knowledgeable customer-facing colleagues in the Support, CS, and Sales departments.