About this role
OpenAI has a vacancy for the role of Customer Service Systems Engineer, Government in San Francisco. This is a full-time position. The listing was posted on Oct 20, 2026. PakkiNaukri collects this listing from the employer's own posting and re-checks it — the employer's full description and the application itself are on the original listing, linked from this page.
From the employer's listing (short excerpt)
About the team
OpenAI’s mission is to ensure that artificial general intelligence benefits all of humanity.
GTM Systems builds and operates the tools that help our teams serve customers. We turn operational needs into reliable workflows, integrations, and automation so support teams can focus on helping customers.
About the role
We’re looking for a highly autonomous systems engineer to own and improve the systems that support our government work, including Salesforce and related integrations. Government systems will be your primary focus, with opportunities to contribute to other priorities.
You’ll build the platforms and workflows our support teams rely on, including Salesforce Service Cloud. The work spans new capabilities, ongoing maintenance, automation, and reliability.
You’ll identify needs, clarify scope, make technical decisions, and carry work through implementation, testing, production validation, and ongoing operation. You’ll work closely with government, support, operations, Security, and engineering partners to understand constraints and deliver systems that work well in practice.