About this role
OpenAI has a vacancy for the role of User Education Lead in San Francisco. This is a full-time position. The listing was posted on Nov 5, 2026. PakkiNaukri collects this listing from the employer's own posting and re-checks it — the employer's full description and the application itself are on the original listing, linked from this page.
From the employer's listing (short excerpt)
ABOUT THE TEAM
Customer Education helps people and organizations build the skills and confidence to use AI effectively. We create courses, live learning, community programs and product education that help people apply OpenAI’s products to their work.
ABOUT THE ROLE
We’re looking for a User Education Lead who is excited about what AI can make possible for people at work and wants to bring more people along on that journey.
You’ll lead education for enterprise users who are getting started with AI or need help turning early experimentation into everyday use. You’ll help people discover what’s possible, build confidence through practice and develop the judgment to use AI well.
This is a hands-on role for someone who loves both building and teaching. You’ll explore new products, work directly with learners, create practical education and test what helps people make progress. You’ll develop role-based learning and new approaches to teaching AI, then turn what works into frameworks and resources that can reach more people.