About this role
Dhofar Global has a vacancy for the role of Client Relations Executive in Oman. This is a full-time position. The listing was posted on Oct 20, 2026. PakkiNaukri collects this listing from the employer's own posting and re-checks it — the employer's full description and the application itself are on the original listing, linked from this page.
From the employer's listing (short excerpt)
The Client Relations Executive plays a critical role in managing client relationships by ensuring efficient CRM management, supporting the sales team, and managing collections. This position requires exceptional communication, organizational skills, and a customer-focused approach to achieve high levels of client satisfaction operational and collections efficiency For All Sales segments such (Corporate, HORECA, Chemical, FM and additional; segments added by business)
• Maintain and update client information in the CRM system to ensure data accuracy and reliability.
• Assist and support the sales department all segments by preparing quotations and ensuring timely system updates.
• Follow up with clients for outstanding payments, ensuring collections are aligned with company KPIs.
• Resolve client issues and concerns promptly, maintaining high levels of satisfaction and retention.
• Communicate with clients to provide updates on sales orders, payment statuses, and other inquiries.
• Collaborate with the finance team to address discrepancies in collections and invoicing.
• Monitor client accounts and ensure timely follow-ups for overdue payments.